Return & Refund Policy
We want you to be fully satisfied with your purchase from Royal Crown. If for any reason you are not happy with your order, you may be eligible for a return or refund under the following terms:
Returns
- You can request a return within 7 days of receiving your order.
- Items must be unused, unopened, and in their original packaging.
- Proof of purchase (order confirmation or receipt) is required.
Non-Returnable Items
- Items that have been opened, used, or damaged after delivery.
- Personalized or custom-made products.
- Sale or clearance items (unless faulty).
Refunds
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- If approved, refunds will be processed to your original payment method within 5–10 business days.
- Shipping costs are non-refundable unless the item is faulty or incorrect.
Exchanges
- We only replace items if they are defective, damaged, or incorrect. Please contact us within 7 days of delivery for exchange arrangements.
How to Request a Return
- Email us at “mohammad.mohammad.anas99@gmail.com”with your order number and reason for return.
- We will provide you with return instructions and the return address.
- Ship the item back to us securely, using a trackable method.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
📧 mohammad.anas.afzal99@gmail.com
📞 03192737369
